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When do you install the tent? |
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In most cases, our installations are done on Wednesdays, Thursday and Friday and pickups are done on Mondays, Tuesdays and Wednesdays. This may vary according to clients needs |
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What is the difference between a tent and a canopy? |
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A tent is a strong vinyl fabric supported by heavy-duty 8' side poles accompanied with respective sidewalls. A canopy is a lightweight vinyl fabric supported by 7' side poles. Canopies do not have sidewalls. |
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What is your reservation policy |
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In most cases, to insure availability, New York Tent requires a major credit card. This credit card is charged the 1/3 deposit necessary to reserve your items. If the tent and rental items are cancelled within two weeks of the event, this deposit is non-refundable. |
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Are your tents clean? |
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Each week our tents are inspected and maintained by an on site, full time cleaning crew. Once a tent matures, it is posted to our website and sold. This method rotates our inventory fast enough to keep our tents in new condition. |
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What is the difference between a traditional pole tent and a tension pole tent? |
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A traditional pole tent simply uses center poles to hold the fabric in the air. It is the basic version of a tent and thus does not feature any peaks or valleys. A tension pole tent uses the fabric as part of the structural integrety of the tent thus providing an elegant profile and spacious interiors. |
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What is the difference between a pole tent and a frame tent? |
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A pole tent needs to be staked into the ground on all four sides. Therefore, they must be installed completely on grass. If you plan to install a tent in tight quarters, on a deck or patio, a frame tent is needed. |
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